1. Using this website
You may browse the website, learn about our work and contact us about a possible project. Use it lawfully and in a way that respects other visitors, our systems and other people's rights.
Do not attempt to gain unauthorised access, bypass security controls, submit malicious content, impersonate another person or use the forms to send spam.
2. Project enquiries and quotations
Submitting an enquiry or requesting a quote starts a conversation. It does not create a contract, reserve delivery dates or commit either party to a project.
Project scope, deliverables, fees, payment arrangements, timelines, support and acceptance criteria must be agreed separately in writing. Estimates depend on the information available and may change if the agreed requirements change.
Project fees, advance payments, milestones and payment arrangements are set out in the written agreement for that work. Cancellation and refund requests are handled under that agreement and our Refund & Cancellation Policy, subject to applicable law. Where a Gentiva Labs product offers paid services, the terms presented for that product govern the purchase.
3. Our portfolio
MCQ Station and MessNest are products developed and operated by Gentiva Labs. Other portfolio entries may describe client work or illustrative interface studies; an entry alone does not establish our ownership, operation or ongoing support of those other projects.
Interface studies and concept previews are illustrative where labelled. They should not be treated as evidence of a current live product, a client endorsement or a promised result for your project.
4. Website content and intellectual property
Unless stated otherwise, the Gentiva Labs name, website text, design and original materials belong to Gentiva Labs or are used with permission. Third-party names, marks and materials remain the property of their respective owners.
You may view and share links to this website. Do not copy, republish or commercially reuse substantial parts of its content without permission, except where applicable law allows it. Ownership and licensing of commissioned work are governed by its project agreement.
5. Information you submit
Provide accurate contact details and only share material you are entitled to provide. Do not send confidential information, account credentials or sensitive records through an initial enquiry. A separate confidentiality arrangement can be discussed where needed.
We use enquiry information to handle your request as described in the Privacy Policy. Sending a message does not transfer ownership of your ideas or materials to us.
6. Newsletter subscriptions
Newsletter sign-up is optional. Your subscription starts when you provide your email address, agree to receive updates and select Subscribe. Only subscribe an address that belongs to you or that you are authorised to manage.
You can unsubscribe using the link provided in newsletter messages. We do not guarantee a particular publishing schedule.
7. Availability, links and limitations
We aim to keep website information useful and accurate, but content may change and occasional errors or interruptions may occur. The website is general information, not a guarantee that a particular service or result is suitable for your needs.
We are not responsible for the content or operation of third-party websites linked here. To the extent allowed by law, we are not liable for indirect loss arising solely from use of this informational website. Nothing in these terms limits rights or liability that cannot lawfully be excluded.
8. Changes, concerns and contact
We may update these terms as the website and services develop. The date above identifies the latest published version. Changes to a signed project agreement require the process set out in that agreement.
For questions, permission requests or a concern about the website, email contact@gentivalabs.com.